Customer Service

Discounts - Registration - Buy - Payment Methods - Costs and Time of Delivery - Costs and Time of Delivery - Returns and Refund

On the more you buy, the more you save! Upon reaching certain spending thresholds you get an immediate discount on all your order.
If you spend at least $ 400 you will get an immediate 50% discount on the whole cart.
If you spend at least $ 1250 you will get an immediate 60% discount on the whole cart and free shipping.
If you spend over $ 10,000 you will get an immediate 70% discount on the whole cart and free shipping.
Look at the table below which summarizes the discounts. The discount is automatically applied to the cart before concluding the order.

Subtotal ($) Discount percentage Shipping fees ($)
0 - 399   9.90 
400 - 1249 50%  9.90 
1250 - 9999 60% free
over 10000 70% free

On you can register an account in few seconds, in order to fasten the buying process. When registering you have to enter your name, surname, email address and a password, that you can change. On your dashboard account you can enter your personal data, delivery address and check you orders. Once registered you don't need each time to give you personal data, if you have already entered and saved them, but you can change them if you want to.

Purchase on is simple: you just have to search in the categories for the products you are looking for, selecting the one you want to buy. In the product page, if necessary, choose the variety you want, and then add it to the cart. You can add or remove products from the cart until you don't send the order.  

To buy the items on your cart you just have to "Proceed with the order", decide if you buy as a guest or a register customer and enter the requested data. Proceeding with the purchase you will be asked the payment method you prefer and you will see the delivery costs. At the end you can confirm the order. If you pay by credit card you will be automatically addresses on the bank's secure payment system where to enter your credit card data, as well as if you pay by Paypal you will be automatically directed to Paypal secure payment system.   

Payment Methods
You can buy with Visa, Visa Electron, Mastercard e American Express in total security on Paypal. The orders payed by Credit Card are safe thanks to Paypal System and the SSL technology.
You can pay with Paypal secure system as a registered paypal customer or by credit card, as illustrated above.

Costs and Time of delivery
The items bought on are delivered in 5 - 7 working days.


Destination Costs (tax included)
USA  $ 9.90 
For purchases over $ 1250 (or $ 500 net of the discount) shipping is free.

Return and Refund
On you can return back the items bought. You just have to send an email to to inform about the return of your items. You have 10 working days from the receipt of the goods. In order to proceed with the refund, checks if the returned goods have been damaged. If there aren't any problems with the items, the customer receives the refund in 30 working days. The delivery costs are in charge of the customer.